ÁILLE | TERMS OF SERVICE

Last Updated: 04/09/2026

Welcome to ÁILLE.

These Terms of Service govern your use of the ÁILLE website and your purchase of our products. By accessing our website or placing an order, you agree to these Terms.

Please read them carefully before using our website.

1. About ÁILLE

ÁILLE is an online retailer specialising in wigs and hair products.

Our website allows customers to browse products, place orders and purchase products subject to availability.

2. Using Our Website

You agree to use our website only for lawful purposes.

You must not:

  • Use the website for fraudulent purposes
  • Attempt to interfere with the operation or security of the website
  • Copy or reproduce our content without permission
  • Misuse our website or services
  • Provide false or misleading information when placing an order

We reserve the right to refuse service or restrict access where reasonably necessary to protect our business and customers.

3. Product Information

We make reasonable efforts to ensure product descriptions, images, colours and specifications are accurate.

However, slight differences may occur due to:

  • Screen and monitor settings
  • Lighting
  • Photography
  • Manufacturing variations
  • Natural variations in human hair

Where a product is made from natural human hair, minor variations in texture, colour and appearance may occur.

4. Product Availability

All products are subject to availability.

If an item becomes unavailable after you place an order, we will contact you regarding the available options, which may include a replacement, alternative product or refund where appropriate.

5. Pricing

All prices displayed on our website are subject to change without notice.

We reserve the right to correct pricing errors, product descriptions or other website errors.

If an obvious pricing error affects an order, we may contact you before fulfilling the order.

Any applicable taxes, duties or additional charges will be handled according to our applicable policies and local requirements.

6. Orders

When you place an order, you are making an offer to purchase the selected products.

An order confirmation email confirms that we have received your order. It does not necessarily mean that your order has been finally accepted or dispatched.

We reserve the right to cancel or refuse an order where reasonably necessary, including in cases involving suspected fraud, incorrect pricing, product availability or fulfilment issues.

If we cancel an order after payment has been received, the applicable payment will be refunded.

7. Payment

We accept payment methods displayed at checkout.

Payment must be successfully received before an order can be processed.

By submitting payment information, you confirm that you are authorised to use the selected payment method.

8. Shipping & Delivery

Orders are processed and shipped according to our Shipping Policy.

Delivery times are estimates and are not guaranteed unless expressly stated otherwise.

Delays may occur due to circumstances outside our control, including:

  • Customs processing
  • Carrier delays
  • Weather
  • Public holidays
  • Incorrect delivery information
  • International shipping disruptions

Please see our Shipping Policy for more information.

9. Returns & Refunds

Returns and refunds are governed by our Returns & Refunds Policy.

Due to the nature of hair products and hygiene considerations, certain products may only be eligible for return if they remain unused, unworn and in their original condition.

Please review our Returns & Refunds Policy before purchasing.

Nothing in these Terms is intended to remove or restrict any consumer rights that cannot legally be excluded.

10. Wig Care & Product Responsibility

Customers are responsible for following appropriate care instructions for their purchased products.

Damage resulting from improper care, excessive heat, chemical treatments, colouring, bleaching, cutting, installation or other alterations may not be eligible for a return or refund.

Always follow the care guidance provided for your specific product.

11. Intellectual Property

All content appearing on the ÁILLE website, including:

  • Brand name
  • Logo
  • Photography
  • Product descriptions
  • Graphics
  • Website design
  • Text
  • Other original materials

is owned by or licensed to ÁILLE unless otherwise stated.

You may not reproduce, distribute, modify or commercially use our content without written permission.

12. Third-Party Services

We may use third-party providers to operate parts of our business, including payment processing, fulfilment, shipping, analytics, advertising and website services.

Your use of these services may also be subject to the third party's own terms and policies.

13. Website Accuracy

We aim to keep our website accurate and up to date, but we cannot guarantee that every piece of information will always be complete, current or error-free.

We reserve the right to correct errors and update information when necessary.

14. Limitation of Liability

To the fullest extent permitted by applicable law, ÁILLE will not be responsible for losses arising from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful.

15. Changes to These Terms

We may update these Terms from time to time.

Any changes will be posted on this page with an updated "Last Updated" date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.

16. Governing Law

These Terms shall be governed by the laws applicable in [YOUR COUNTRY/STATE], subject to any mandatory consumer protection laws that apply to you.

17. Contact Us

If you have questions about these Terms, please contact:

ÁILLE
Email: support@xn--ille-4na.com
Business Address: Cork, Ireland
ÁILLE — Effortless Hair. Timeless Beauty.